Our History
The company was founded in 2009. From the initial team of 2 people, the company team has increased to 100 people, including 4 people in the R&D team (including software development IT engineers, and ID design engineers) and 10 people in the after-sales team (including 3 online after-sales). The core members of the team have been engaged in the keyboard and mouse industry for 13 years.
Our Factory
B&W Electronics Development Ltd. is a national high-tech enterprise specializing in keyboard and mouse in Shenzhen, Guangdong. The company has a superb research and development, production, and after-sales team. Based on the business principles of customer demand-oriented, innovation-based, and honest business, combined with the actual production needs of customers, the company provides customers with a full range of keyboard and mouse supporting one stop services solutions, saving costs for customers, improving quality, and realizing the rapid and stable development of enterprises in the fierce market environment.
Our Product
Keyboard series: 2.4G wireless keyboard ,bluetooth keyboard ,wired keyboard ,gaming keyboard ,foldable keyboard,mini keyboard
Mouse series: bluetooth mouse ,2.4G wireless mouse.
Keyboard mouse combo series: 2.4G wireless keyboard mouse combo ,bluetooth keyboard mouse combo
Product Application
Wireless keyboards have a wide range of applications, primarily including the following areas:
Home Entertainment
Suitable for smart TVs and media players, allowing for easy control from the comfort of a sofa.
Mobile Office
Lightweight and portable, ideal for business travel and use in temporary work locations.
Meeting Room Presentations
Enables presenters to operate presentation slides without being tethered by cables.
Educational Environments
Provides teachers and students with more flexible computer use in classrooms or labs.
Healthcare Industry
Allows doctors and nurses to input patient information directly at the bedside, improving efficiency.
Industrial Control
Facilitates engineers in debugging equipment on-site with greater convenience.
Wireless keyboards offer significant convenience due to their portability and flexibility across these scenarios.
Our Certificate
CE, ROHS, FCC, ISO9001 & ISO 14001 ,BSCI
Production Equipment
SMT machine, injection molding machine, CNC Machine, Flowing Line, Screw Dring machine, Dispensing Machine
Production Market
Main Korea ,Japan , European and American markets, ASEAN countries
Our service
1. **Needs Analysis and Consultation**
- Provide a professional keyboard advisory team to help customers understand different types of keyboards (mechanical, membrane, etc.) and their characteristics.
- Recommend suitable products based on customer needs, such as keyboards for office use, gaming, or design.
2. **Product Demonstration and Experience**
- Provide sample for testing
- Offer detailed product manuals and technical specifications to facilitate customer comparisons.
3. **Customized Solutions**
- For bulk purchases or customers with special requirements, provide customized keyboard design and services, including color, keycaps, layout, etc.
During-Sales Service
1.Order Tracking
Provide real-time order status updates to customers from placing the order to shipping, ensuring full transparency.Ensure accurate logistics information and timely notification of estimated delivery times.
2 Quality Assurance
Strictly control product quality during production, ensuring each shipped keyboard has undergone comprehensive testing. Provide customers with a certificate of quality assurance, committing to non-human-induced damage within a certain period.
3 .Smooth Communication Channels
Maintain continuous communication with customers, answering any questions they may have to ensure a smooth transaction process.
Offer multiple contact methods (phone, email, live chat) for easy access by customers.
After-Sales Service
1.Installation Guidance and Training
Provide detailed installation guides and video tutorials for first-time users.
2. Return and Exchange Policy
Develop clear and reasonable return and exchange policies for products that do not meet expectations or have issues.
Ensure a fast and efficient return process, minimizing customer wait times.
3. Customer Feedback Mechanism
Encourage customers to provide usage feedback, collecting improvement suggestions to continuously optimize products and services.Regularly follow up with old customers to understand new needs and promote repeat purchases or referrals.